Information We Collect And Use
What Information Does Lumeta™ Gather?
Lumeta™ collects information voluntarily provided by visitors who express an interest in investing in a solar system. That data may be shared with our distributors/installers who sell our solar panels so that they can contact these visitors. Lumeta™ may periodically conduct surveys, usability studies, contests and other programs that help Lumeta™ improve and promote its products and services. Visitors to our website may voluntarily participate in these programs and as a condition of such participation, they may be asked to provide additional demographic information. Lumeta™ may collect such additional information that visitors voluntarily provide, including, without limitation, gender, age, income level, modem speed, or type of operating system used. Personally identifiable information collected by Lumeta™ in conjunction with voluntary surveys, usability studies, contests and other voluntary programs will not be shared with any sponsor or third party without your consent.
The Lumeta™ Web site server automatically records visitor information based on your activity on the Lumeta™ Web site, such as visitor IP addresses and/or domain names. An IP address is often associated with the place from l. Lumeta™ may use information about user behavior, user experience, user equipment, computing and the internet environment to improve the performance of the Lumeta™ Web site.
If you communicate directly with Lumeta™ by email, phone or letter, Lumeta™ may collect and store a record of your communication. Lumeta™ may use information you provide during your communication with us to respond to your issues and inquiries. The communication information you provide to Lumeta’s third party partners will also enable such partners to let us know that you have contacted them. Such communication information may be used to distribute information back to you about Lumeta™, its products, or other promotional or information communications from Lumeta™.
Electronic Mail Addresses
Lumeta™ may use your e-mail address in one of two ways. The first way is for Customer Service. Once you provide us with contact information through the Lumeta™ Web site, we may send you a confirmation e-mail to let you know that your information was received successfully. We may also use e-mail to correspond with you about inquiries or questions you may have, to provide services, and/or to manage your account. We can correspond with you by electronic mail or by telephone, depending upon your preference as stated to us. The second way we may use e-mail is to send you announcements related to the services we provide. We may also notify you if our Web site is ever unavailable. If you do not wish to receive e-mails from Lumeta™, you may contact Lumeta™ to have your e-mail account removed from your file.
Lumeta™ does not intend to collect information from individuals who identify themselves as under thirteen (13) years of age. If you are under thirteen, you should not provide any personal information on the Lumeta™ Web site. Lumeta™ will not knowingly disclose personally identifiable information of children under thirteen to any third party.
How Does Lumeta™ Protect My Information?
How Does Lumeta™ Use the Information and With Whom Do We Share the Information?
Protection of Lumeta™ and Others; Compliance with the Law
Lumeta™ reserves the right to disclose your personally identifiable information if required to do so by law or in the good-faith belief that such action is reasonably necessary to (a) comply with legal process, (b) respond to any claims against it, or (c) protect the rights, property or personal safety of Lumeta™, its employees, its customers or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Linked Web sites
The Lumeta™ Web site may contain links to other sites. Lumeta™ is not responsible for the privacy practices or the content of such other sites. Lumeta™ encourages you to review the privacy policies posted on any such third party sites.
Accessing and Updating Information
Please notify us of changes to any of your personally identifiable information that you have previously provided to us, including name, address, title, phone number or email address, by sending an email to sales@Lumetasolar.com to remove your name from our database or to interrupt e-mail notifications, please send an e-mail to sales@Lumetasolar.com.
Conditions of Use; Contacting Us